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Thoughts on everything that matters right now in marketing, communications, and insights.

‘Respondents’ are people too | Opinion Posted on February 16, 2016 by Iosetta Santini

How we interact with, and show respect to, people filling in our surveys is vital for good market research says Research Now's Christian Dubreuil. Source: ‘Respondents’ are people too | Opinion

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Solving the problem of malodour: How the qPod achieves a breakthrough Posted on February 16, 2016 by Iosetta Santini

Source: Tomorrow's Cleaning February 2016

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Wendys : QSR survey reveals consumers prefer healthful options Posted on February 9, 2016 by Iosetta Santini

A recent survey from research company Ask Your Target Market finds that attitudes toward health are a vital factor in driving preferences in the quick service restaurant market, even if behavior suggests otherwise, according to a company press release Additionally, the study provides customer profiles of eight quick service restaurants in the U.S. that were selected by respondents as their favorites; McDonald's, Subway, Taco Bell, Burger King, Wendy's, Chick-fil-A, KFC, and Arby's. Read more at Consumer News Today.

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Survey Finds ‘Health’ Affects Preference, Not Behavior Posted on February 5, 2016 by Iosetta Santini

A recent survey from research company AYTM finds that attitudes to health are a vital factor in driving preferences in the quick-service restaurant market, even if behavior suggests otherwise. Additionally the study provides comprehensive customer profiles of eight fast food restaurants in the U.S. which were selected by respondents as their favorites: McDonalds, Subway, Taco Bell, Burger King, Wendy’s, Chick-fil-A, KFC, and Arby’s.   Read more at QSR.

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Kicking off the year with ESOMAR Posted on February 4, 2016 by Iosetta Santini

Last night, Team Mustard attended the first 2016 ESOMAR UK event at Lightspeed GMI in London, titled “The Future of MR.” 100 ESOMAR members and their guests attended and were rewarded with great views of the river and the Houses of Parliament. The event kicked off with an introduction by the two UK representatives Crispin Beale of Chime Insight & Engagement Group and Mustard’s own Lucy Davison, MD and founder of Keen as Mustard Marketing. As marketers for market research,

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Three and Tesco Mobile customers “happiest in UK” Posted on January 29, 2016 by Iosetta Santini

Study by Network Research claims MVNO has highest NPS score (+27), while Vodafone came bottom with -2 Tesco Mobile customers are the happiest mobile customers in the UK, according to figures from Network Research. The MVNO had a Net Promoter Score of +27, the polling firm found, the highest in the industry. It was tied with […] Source: Three and Tesco Mobile customers “happiest in UK”

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