They approached Keen as Mustard to create a communication campaign to share the results and reinforce the perception of the team as a whole.
We worked to establish a creative brief and the key message, to ensure that we were saying the right things in the right way to the right people. Narrowing down hundreds of interesting data points, we helped our client to prioritise the most important message to be shared that would bring the most significant impact.
After agreeing the message, we created a video and infographics which were launched on the company intranet and through workshops across Europe.
Our client received multiple requests for more strategic input from the marketing teams, the strategic approach to marketing to pet owners was changed and the entire insight team benefited in terms of improved relationships.