Digging deep into the local nuances of each segment we created an internal communications programme to engage sales and marketing. We crafted compelling stories and an avatar for each segment and used a ‘Top Trumps’ scoring system to highlight key characteristics.
Engagement toolkit: Videos, infographics, treasure hunt game, posters, presentations, stickers, Teams backgrounds…
Driving sales and impact
– Sales increased by 15% in 12 month
– Enhanced consumer engagement from the sales team
– More targeted communications and promotion from marketing
– The insights team became strategic partners