Blog

Thoughts on everything that matters right now in marketing, communications, and insights.

Stop blending in: Master the art of positioning (As seen on Greenbook) Posted on November 18, 2025 by Vanessa Chirayus

Do your clients really understand what sets you apart? If your message is muddled or blending into the noise, it’s time to rethink how you communicate. It’s not enough to just say what your insights company does and how it helps clients, your content and strategy must clearly communicate this. That’s where positioning comes in. In the fourth and final instalment of the Marketing Applied series on Greenbook’s Grow Your Insights Businessexpert channel, Iosetta Santini cuts through the fluff to

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Why great marketing starts with strategy, not tactics (As seen on Greenbook) Posted on October 28, 2025 by Vanessa Chirayus

Without a clear strategy, marketing efforts can become scattered and ineffective, so how can you fight this? In this third instalment of Marketing Applied series on Greenbook’s Grow your insights business expert channel, Iosetta Santini emphasises the importance of diagnosing challenges, setting objectives, understanding the market, and targeting the right audience before jumping into the implementation phase. Strategic marketing requires intentional choices: deciding what to do and not do, anchored by a well-thought-out objective. By kicking off with diagnosing your

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The truth needs you – Why persuasion is the most important skill we need for the future Posted on October 13, 2025 by Vanessa Chirayus

At the Esomar Congress in Prague this year, Colonel Mustard, Lucy Davison, took part in the ‘Skills pitch: Insights 2050’ – joined by Claire Rainey (Virgin Media O2), Hennieke Potman (Accell Group), and Paul Hudson (FlexMR). In case you missed it, read her speech below to find out why persuasion is the essential skill for market researchers and insights professionals in 2050.   “I’m here to persuade you why, in a post-truth world, persuasion is the most important skill we

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Brand awareness gets you seen. Mental availability gets you chosen. (As seen on Greenbook) Posted on September 11, 2025 by Vanessa Chirayus

Do your prospects know who you are, but forget you when it matters most? In the insights industry, awareness alone isn’t enough. What really counts is being remembered at the right time: when buying decisions are made. In part two of her Marketing Applied series on Greenbook’s Grow your insights business channel, Iosetta Santini unpacks the concept of mental availability: why pairing it with brand awareness is like the ketchup to your mustard, and how you can build it into

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Faster! Further! Better? Spreading Flora’s Insights in a real-world experiment using AI Posted on July 3, 2025 by Vanessa Chirayus

For the finale (well, it was after lunch) of two packed days at IIEX EU in Amsterdam, Colonel Mustard Lucy Davison brought together our expertise in insights communication with the hottest topic of the moment – AI. We teamed up with Hennieke Potman, Global Consumer and Market Insight Manager from Flora Food Group to share our research into a common question we hear when advocating for thoughtful, structured insights communication: “Why not just use AI?” In true research fashion, we

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Don’t just join the conversation. Say something that matters. Posted on May 28, 2025 by Vanessa Chirayus

Research conferences are full of buzz – but sometimes it’s more noise than clarity. Amidst the AI talk and similar shiny promises at Quirk’s London, it was easy to lose sight of what really makes this industry tick. That is why one session stood out for all the right reasons: Vodafone Business’ ‘Creating Authentic B2B Thought Leadership’. It was a timely reminder for strong thought leadership doesn’t just inform – it builds trust, proves value, and challenges decision-makers to look at

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