Blog

Thoughts on everything that matters right now in marketing, communications, and insights.

Let’s go out and tell some stories – ESOMAR storytelling & communications event Posted on June 16, 2016 by Iosetta Santini

Storytelling has been highlighted as a central topic within the market research industry for a number of years now. We know it’s important and we know we need to apply it to our everyday office activities. Unfortunately the difficulty is that market researchers still struggle to lose their ‘data duvet’ and abandon data as a safety blanket. The succeeding difficultly comes from figuring out just how market researches can implement this majestic storytelling element. Wednesday’s ESOMAR UK event answered both

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The challenges behind being a challenger bank Posted on June 3, 2016 by Iosetta Santini

Read more: Retail Banker International 

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Consumer (not customer) experience | Opinion Posted on June 3, 2016 by Iosetta Santini

Understanding what influences a person buying your products or services needs to start before they ever become an actual customer says Virginia Monk. Source: Consumer (not customer) experience | Opinion

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Ofcom report names Tesco Mobile as the least complained about network in the UK Posted on June 3, 2016 by Iosetta Santini

Last week, Ofcom the UK’s communications regulator, released its latest report, with the aim of shedding light on how we as mobile networks provide service to our users. It set about ranking all the UK’s networks so that you can have a clear way of finding out which network consumers have the most need to complain about. Read more: Tesco Mobile

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Differentiating L&E Research through a ‘Real America’ campaign Posted on May 26, 2016 by Iosetta Santini

L&E Research, a US qualitative recruitment and facilities provider, came to us in fear that they were lacking personality and the ability to stand out from competition. We were tasked with developing a campaign (preferably clever and witty with a bit of humour) to give a strong message about L&E. The ‘Real America’ concept was developed to showcase L&E’s differential factor- that its facilities are situated in ‘B’ markets, in cities such as Baltimore and Cincinnati, that give numerous advantages

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Designing a new PowerPoint template for August Equity Posted on May 26, 2016 by Iosetta Santini

Via a connection within the MR industry, investment company August Equity approached us with the task of updating its PowerPoint template. The company had recently redesigned its website, making its existing PowerPoint out of date. Additionally, there were several design issues that made the old template frustrating to work with. We began with an initial consultation meeting to help us understand how they use PowerPoint, the short comings of the existing template and how it could be improved. We then

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