Blog

Thoughts on everything that matters right now in marketing, communications, and insights.

Author: Iosetta Santini

Consumer (not customer) experience | Opinion Posted on April 21, 2016 by Iosetta Santini

Understanding what influences a person buying your products or services needs to start before they ever become an actual customer says Virginia Monk. Source: Consumer (not customer) experience | Opinion

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Everything the COI wanted to know about marketing but was too afraid to ask… Posted on April 19, 2016 by Iosetta Santini

Read more: Everything the COI wanted to know about marketing but was too afraid to ask...

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Secret Marketer: Something is wrong with marketing’s reputation if even the IT team makes fun of us Posted on April 6, 2016 by Iosetta Santini

A new week, a new Secret Marketer. I’m secretly hoping to be just as good as my predecessor. With a bit of luck, I’ll be able to match the weekly insights that helped me realise I’m not on my own here. Read more in Marketing Week: Secret Marketer: Something is wrong with marketing’s reputation if even the IT team makes fun of us

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Successful Sensory Change Posted on by Iosetta Santini

How Seventh Generation changed a fragrance without losing consumer appeal. Manufacturers of consumer products are continually evolving with new variants of their products.  A major component of this is the fragrance as the final product scent can play a major part in consumer purchasing decisions in a wide range of products.  But how easy and efficient has it been up until now to test differences between prototypes, and to then have the information about consumer appeal, that will underpin which

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Solving the problem of malodour: How the qPod achieves a breakthrough Posted on April 5, 2016 by Iosetta Santini

Source: Tomorrow's Cleaning February 2016

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Keen as Mustard is hosting an exclusive ESOMAR webinar on the five things you (really) need to know about insights marketing Posted on by Iosetta Santini

On 14 April, market researchers will have a unique opportunity to discover exactly what it takes to raise their profile and communicate distinctive stories. Colonel Mustard Lucy Davison is preparing a stimulating ESOMAR webinar titled, “Five things you (really) need to know about insights marketing.” Lucy uses her 30 years of marketing experience to take viewers through five key elements for implementing marketing that many market researchers fail to acknowledge. This list is one of a kind, so don’t miss

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Keen as Mustard is moving! Posted on March 29, 2016 by Iosetta Santini

Team Mustard is thrilled to announce we’re moving offices on 31 March. The new office, in Vauxhall, is closer to central London and will give us more space to develop our secret sauce and spread out our Mustard seeds. More importantly for us, the office is located on the site of an old Marmite factory (making the famous yeast extract spread). According to Vauxhall’s history, those who experienced its Marmite years remember one thing – the smell – with some

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Looking back: Is Super Bowl advertising worth the cost? Posted on March 26, 2016 by Iosetta Santini

The rings have been handed out. Super Bowl 50 is now a memory and the NFL is on hiatus until late summer. However, the commercial game is still going as the advertisers (hopefully) continue to record the gains from their multi-million dollar plays. Read more at Quirk's.

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Customers in Deregulated Markets Found to Be More Satisfied – Energy Manager Today Posted on March 16, 2016 by Iosetta Santini

A new study of over 1,000 U.S. utility ratepayers, released on March 2 by Atlanta-based marketing analytics company, Bug Insights,  has found that consumers in deregulated markets are significantly more engaged with their energy suppliers. Overall, the researchers found, electricity providers in deregulated markets “had a far better reputation than those in regulated markets.” Indeed, they   ...Continue Reading Read more in Energy Manager Today: Customers in Deregulated Markets Found to Be More Satisfied - Energy Manager Today

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Study: Deregulated utilities more trusted, engaged Posted on March 7, 2016 by Iosetta Santini

Deregulated utilities are considered to be more trustworthy and responsive to their customers, according to a study of more than 1,000 utility consumers by marketing analytics agency, Bug Insights. Read more at Electric Light & Power.

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