Blog

Thoughts on everything that matters right now in marketing, communications, and insights.

Author: Iosetta Santini

Design training in the Big Apple Posted on September 8, 2016 by Iosetta Santini

Keen as Mustard is coming to the Big Apple on September 29th to host a one-day design training course exclusive to data, research and insight professionals. We’re teaming up with GreenBook to offer the design training course in New York the day before Insights Marketing Day (IMD). We’re all designers deep down, so we invite you to let Simon Dunn, creative director at Keen as Mustard Marketing, send you off in the right direction with the fundamental principles of design

Read More

Mailers are like long-term relationships Posted on August 25, 2016 by Iosetta Santini

You know the story. Boy asks the girl on a date – girl says no. Boy continues to ask – girl still says no. Then one day, after continuous effort, embarrassing overlooks, and trial and error, she finally says yes – and it turns out it was well worth it – they get on brilliantly. Mailer campaigns work the same way. If you’re new to the mailer game, you’re probably disappointed by the immediate results. You wasted your precious time

Read More

Design training courses exclusive to data, research and insight professionals Posted on August 11, 2016 by Iosetta Santini

Keen as Mustard Marketing and data analytics and online reporting company Boobook are offering full-day design training courses for researchers, available in Brussels on 4 October and London on 11 October. The one-day course offers researchers a chance to improve their storytelling abilities by learning the principles of designing effective reports and presentations for clients and internal stakeholders. A full description of the course is provided below. Please register for the London course here. If you're interested in joining us

Read More

Let’s go out and tell some stories – ESOMAR storytelling & communications event Posted on June 16, 2016 by Iosetta Santini

Storytelling has been highlighted as a central topic within the market research industry for a number of years now. We know it’s important and we know we need to apply it to our everyday office activities. Unfortunately the difficulty is that market researchers still struggle to lose their ‘data duvet’ and abandon data as a safety blanket. The succeeding difficultly comes from figuring out just how market researches can implement this majestic storytelling element. Wednesday’s ESOMAR UK event answered both

Read More

The challenges behind being a challenger bank Posted on June 3, 2016 by Iosetta Santini

Read more: Retail Banker International 

Read More

Consumer (not customer) experience | Opinion Posted on by Iosetta Santini

Understanding what influences a person buying your products or services needs to start before they ever become an actual customer says Virginia Monk. Source: Consumer (not customer) experience | Opinion

Read More

Ofcom report names Tesco Mobile as the least complained about network in the UK Posted on by Iosetta Santini

Last week, Ofcom the UK’s communications regulator, released its latest report, with the aim of shedding light on how we as mobile networks provide service to our users. It set about ranking all the UK’s networks so that you can have a clear way of finding out which network consumers have the most need to complain about. Read more: Tesco Mobile

Read More

Differentiating L&E Research through a ‘Real America’ campaign Posted on May 26, 2016 by Iosetta Santini

L&E Research, a US qualitative recruitment and facilities provider, came to us in fear that they were lacking personality and the ability to stand out from competition. We were tasked with developing a campaign (preferably clever and witty with a bit of humour) to give a strong message about L&E. The ‘Real America’ concept was developed to showcase L&E’s differential factor- that its facilities are situated in ‘B’ markets, in cities such as Baltimore and Cincinnati, that give numerous advantages

Read More

Designing a new PowerPoint template for August Equity Posted on by Iosetta Santini

Via a connection within the MR industry, investment company August Equity approached us with the task of updating its PowerPoint template. The company had recently redesigned its website, making its existing PowerPoint out of date. Additionally, there were several design issues that made the old template frustrating to work with. We began with an initial consultation meeting to help us understand how they use PowerPoint, the short comings of the existing template and how it could be improved. We then

Read More

MRS Travel, Tourism & Hospitality Posted on May 20, 2016 by Iosetta Santini

Last week, MRS hosted a unique event that, for me, was one of the best market research events I’ve attended during my admittedly short time working in marketing for the research industry. This may be biased as I do consider myself a travel guru (or maybe just rather obsessed), but either way the event was very well done. With more than 200 destination management organisations in England alone, the UK is highly dependent on tourism. One in 11 jobs are

Read More